Returns Policy

Our General Approach

Sleep Comfort Depot wants you to be confident in your sleep product purchase. Our returns and exchanges framework is tied to our 120-Night Comfort Guarantee, which gives eligible mattress purchases a trial period to assess comfort before committing long-term.

How Returns and Exchanges Generally Work

• Eligible products may be exchanged or returned within the comfort guarantee window described at the time of purchase
• Products should generally be returned in the condition described to you when your order was confirmed, such as clean and free of damage
• Exchanges for a different size, firmness, or model are typically offered before a refund is considered
• Delivery, pickup, or restocking considerations may apply and will be explained clearly before you commit

Final Terms Confirmed at Order

Because Sleep Comfort Depot currently operates on an enquiry basis rather than online checkout, specific return windows, conditions, and any associated costs for your particular order will be confirmed directly with you by our team before your purchase is finalized. This page describes our general approach; it is not a substitute for the terms you receive at the time of order.

Starting a Return or Exchange

To start a return, exchange, or ask a question about your order, please reach out through our contact form with your order details and we will guide you through the next steps.